Privacy Policy

1. Introduction

Welcome to Partr Platform. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our image processing service.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Payment information (processed securely via Stripe)
• Images and files you upload to our service
• Communication data when you contact our support team

2.2 Automatically Collected Information

• Usage data and analytics (via Google Analytics)
• Device information and browser type
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our image processing service
• To process your images using AI enhancement and Hero-Sync algorithms
• To manage your account and provide customer support
• To process payments and prevent fraudulent transactions
• To send you service updates, security alerts, and marketing communications (with your consent)
• To analyze usage patterns and improve our service
• To comply with legal obligations

4. Data Storage and Security

We take data security seriously and implement industry-standard measures to protect your information:

• Images are stored securely on Cloudflare R2 with encryption at rest and in transit
• User data is stored in Supabase with row-level security policies
• Payment information is processed securely via Stripe and never stored on our servers
• Storage retention periods vary by plan: 30 days (Free), 90 days (Creator), 365 days (Pro)
• After the retention period, images are permanently deleted

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers (Supabase, Cloudflare, Stripe, Google Analytics) who assist in operating our service
• When required by law or to respond to legal processes
• To protect our rights, privacy, safety, or property
• With your explicit consent

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your account and associated data
• Export: Download your uploaded images before the retention period expires
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at admin@partr.ai.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our service.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: